Responsible gambling

Lucky Spins Casino is committed to providing a safe and responsible gaming environment for all its players, including those from Canada. We understand that problem gambling can affect anyone, regardless of their background or demographics.

To address this issue, we have implemented various tools and measures to help our players maintain control over their gaming activities. These include:

Deposit Limits

Our system allows you to set daily, weekly, or monthly deposit limits, ensuring that you never exceed the amount you feel comfortable spending on our site.

Time-Outs

If you're experiencing problems with your gaming habits or would like to take a break from playing altogether, we can temporarily block access to your account for up to 30 days. This allows you to reassess your priorities and return when ready.

Self-Exclusion

In more severe cases, we also offer permanent self-exclusion options for our players who feel the need for complete separation from gaming activities. Once activated, this will ensure that all access to your account is blocked permanently.

Additional Support Mechanisms

To complement these tools, we provide other measures aimed at helping you stay in control:

• Reality Checks: These notifications can be set up through your profile settings and sent after a certain period of inactivity or loss. They serve as reminders about the time spent gaming.
• Session Reminders: Similar to reality checks, this function alerts you when it's been 60 minutes since last interaction with our platform.

Information and Support Resources

To further address potential issues related to problem gambling, we have included links on our website that connect users with external support services, including national helplines in Canada. Our responsible gaming page also includes practical guidance for recognizing signs of excessive play and seeking professional help when needed.

We acknowledge the complexities surrounding issue gambling and strive to accommodate a wide range of needs through various tools. If you need assistance or want more information about how these measures can benefit you, please contact our support team at your earliest convenience.